Find a census support centre
You can get help to complete your online census at one of our support centres across England and Wales.
You can either bring your own device, or use a laptop or tablet provided at the centre. You don’t need to bring ID with you, or to prove any information about yourself.
You will need to bring your access code printed on the letter we sent you. Where to find your access code
Whether you need advice, instructions or a computer, we can help.
Find a census support centreCoronavirus (COVID-19)
Your health, and that of our support centre staff, is very important to us. All our census support centres will follow the government’s safety guidelines about coronavirus (COVID-19).
If there isn’t a centre near you
Unfortunately our support centres cannot cover the whole country. If your area isn’t included and you need further help, please contact us.